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Notes for service businesses
Practical writing on running quotes, jobs, maintenance and billing well — with or without EVOR.
Why service businesses lose follow-ups — and what to change first
Most lost deals are not lost to a competitor. They are lost to silence after the quotation. A practical look at ownership, due dates and one follow-up queue.
PPM visits that schedule themselvesAn AMC contract already knows its sites, assets and frequency. The visit plan should come from the contract, not from someone’s calendar.
Getting UAE VAT right on service invoicesThe fields a tax invoice needs, and why storing them as data — not just as a PDF — matters for what comes next.